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Maintenance

We offer a handful of maintenance options for our clients. This includes weekly, bi-weekly and monthly maintenance. We also offer consulting packages as well but only in very specific cases.
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Weekly Maintenance

Once a week we will visit our client's business or property to take care of any living plant wall or living plant installations.
This includes grooming, watering, and feeding plants as well as maintaining the overall health of the plants.
Included in the weekly maintenance package is a limited warranty that covers 75% of plant replacement costs.
However, this Limited Guarantee is conditioned upon the Contractor’s ability to access the Project Site each week during reasonable business hours to perform the Ongoing Maintenance and Routine Maintenance work.

Biweekly Maintenance

Once every other week we will visit our client's business or property to take care of any living plant wall or living plant installation.
This includes grooming, watering, and feeding the plants as well as maintaining the overall health of the plants.
Included in the biweekly maintenance package is a limited warranty that covers one-half (50%) of plant replacement costs.
However, this Limited Guarantee is conditioned upon the Contractor’s ability to access the Project Site each week during reasonable business hours to perform the Ongoing Maintenance and Routine Maintenance work.

Monthly Maintenance

If the Client elects the Monthly Service, the Contractor shall only provide Ongoing Maintenance work and the Owner shall be responsible for Routine Maintenance.
Ongoing Maintenance includes fertilizing, grooming, and maintaining the overall health of the plants.
Routine Maintenance (owner's responsibility for monthly plan) includes routine watering.
The Parties shall mutually agree upon the specific scheduling of the Monthly Service.

Consulting Packages

Our consulting packages are generally limited to clients outside of our typical service areas.
We do however offer consulting packages to clients that have in-house staff for taking care of our installations.
Consulting can be broken down into two phases; initial consulting and additional consulting.

Additional Notes

Initial Consulting

During each weekly visit to the Project Site during the Initial Maintenance Period, the Contractor shall allow the Designee to shadow the Contractor during the performance of the Weekly Maintenance Work (the “Initial Consulting”). 

The Contractor shall explain all of the required Weekly Maintenance Work to the Designee, and answer all questions of the Designee relating to the substance and performance of the Weekly Maintenance Work. 

The Contractor shall provide adequate mentorship to the Designee in the performance of the Weekly Maintenance Work so the Designee, assuming they are a reasonably prudent person, can perform the ongoing Weekly Maintenance Work beyond the Final Completion Date.

Additional Consulting

The Contractor shall, upon the written request of the Owner, provide additional GreenWall maintenance consulting services to the Designee beyond the Final Completion date (the “Additional Consulting”). 

The Owner and Contractor shall mutually agree upon the scheduling of any Additional Consulting services.
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